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Digital Essentials: How To Understand What Digital Customers Really Want From You

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Practical and jargon-free, this workshop will highlight simple and effective tools and tactics on how to gather useful customer intelligence and use the data to inform your two most important activities:

1. Digital marketing and attracting the right prospects

2. Digital customer service and converting prospects into champions

Joined in delivery by Pascal Fintoni – a professional trainer and speaker with over 25 years experience in digital marketing and online business development across a range of sectors. With his wealth of knowledge and expertise, Pascal will teach you how to:

– Appeal to the right customers for your business and create your ideal customer profiles

– Use simple yet powerful online solutions to research and record your customers’ preferences

– Convert all that information into a practical action plan and design the best digital customer experience

Join DigitalCity on Tuesday 19 October to have all your questions answered and get your customers truly engaged!

To register please visit: